Cannot comment blog post

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  1. tomy

    Honorary Community Marshall
    Joined: May '08
    Posts: 702

    I can't comment on blog posts because all of the sudden, in all three browsers, I cannot drag the ice cream to the cone! It just gives me a not allowed sign when I click and drag it.

    Posted 11 months ago #
  2. tomy

    Honorary Community Marshall
    Joined: May '08
    Posts: 702

    (I also notified sweet Captcha, hopefully they respond)

    Posted 11 months ago #
  3. tomy

    Honorary Community Marshall
    Joined: May '08
    Posts: 702

    They just emailed me back on the issue. They say
    "Hi,
    Thank you for using SweetCaptcha!

    Please check the following:
    1.Are you using Subscribe2 plugin? if so try to disable it .(we heard from using there is a conflict)
    2.Are you using any ajax based plugins? try to disable and please let us know which one is causing this issue.

    Also, if you can send us this info:
    1. WordPress version
    2. SweetCaptcha version
    3. Contact form version
    4. Theme name
    5. Please send us a live link of the SweetCaptcha on your site, so we can examine the issue.

    We would like to help you installing SweetCaptcha on your site,please let us know if this helped.
    Have a great day!

    Don't forget to follow us on Facebook for news and updates:
    https://www.facebook.com/SweetCaptcha

    Josh.
    SweetCaptcha team
    http://www.SweetCaptcha.com"

    Posted 11 months ago #
  4. jdelrio

    Community Manager
    Joined: Apr '08
    Posts: 1,610

    Tomy, what is the context of this message? Are you still not able to post on our site? Is this for another site?

    Posted 11 months ago #
  5. tomy

    Honorary Community Marshall
    Joined: May '08
    Posts: 702

    Tested on two Windows computers. Go to http://www.3dvia.com/blog/3dvia-shape-newsletter-volume-1-issue-14-castlemania-and-june-featured-models/ and type in a comment, then use the Captcha. It doesn't work and gives me a not allowed sign when I drag it. I sent them back this information based on source code:

    So that's what I assume to be:
    1. Subscribe2 - unknown
    2. Ajax based plugins - can't disable, don't own site
    3.Wordpress version - don't know, I'm a Wordpress noob
    4. SweetCaptcha version - 1.8.6 jquery ui
    5. Contact form version - looks like 2.2, id includes number 7
    6. Theme name - Mimbopro
    7. The link I sent in my first email has the Captcha in it in a div with the id captchi near the bottom of the page.

    Posted 11 months ago #
  6. jdelrio

    Community Manager
    Joined: Apr '08
    Posts: 1,610

    I showed this our dev team, and they found the conflict and have fixed the issues.

    Thanks Tomy!

    Posted 11 months ago #
  7. tomy

    Honorary Community Marshall
    Joined: May '08
    Posts: 702

    Fixed for me.

    Posted 11 months ago #

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