We are experiencing problems with 3DVIA Scenes, currently in todays testing we have verified that it works properly on Google Chrome but are experiencing issues with IE 9 and Firefox 5.
I will try to keep you all updated as to the progress of this issue.
If you would like to help, you can provide specific use cases as a reply to this topic, we will verify the cases individually and work towards a solution.
Thank you all
and our appologies for any inconvenience this issue may have caused.
Some possible causes I think:
1. They could have been using the same code for 3dvia Scenes and over time as they updated the player the code got more and more outdated (most likely since 3dvia player has almost no visual difference than last versions)
2. It could be a server error (evidence: IE never connects, we had a server breakdown a few months ago, models only add sometimes on the exact same settings)
3. It could be new coding (not as likely because there is no visual difference, but still could be because developers tried to solve a problem and got rid of something important)
4. Maybe a security error (now I don't know much about 3dvia's code, nor do I know anything about SSL, but it could be either. It could also be Scenes detecting if something is malicious. However, I did a test and determined that Microsoft Security Essentials is NOT causing the problem). BTW I'm learning PHP right now
5. The page might not be communicating with the plugin (Scenes is made up of both html and the plugin. The Scene itself is plugin, the design scene/chat is HTML. Obviously the plugin is not communicating with the page, just delete the tutorial sign then look in included models to see why. But the page must be communicating something with the plugin in order for it to work sometimes HOWEVER maybe it could be sending the wrong message sometimes or something along those lines as I am no expert at plugin->HTML and back communication)
6. It could be client side errors (think about cookies and similar stuff)
7. It could be server side errors (information in databases and stuff being modified on the internet, same problem as cookies)
8. It may be studio (Maybe these are general errors or parts of code were discontinued in this version of Studio?)
9. Memory issue (doesn't sound plausible but a possibility)
Also, I have the same problem as FF6 in Chrome 12.0.742.122
Tomy you are soo awesome, I decided to grant you a custom rank!
I remember discussing custom ranks earlier. This one fits nicely! Thanks! 
Note: could you add it again in 3 days? I'm going on vacation to Banff tommorow...how inconvenient
So I'm back, what's the word?
We have discovered that there are similar bugs across the 3 browsers and different versions, but the conditions when the bugs occur are not exactly the same, so we are tracking 5-6 bugs right now, while trying to Identify more.
It is a shame this happened during august, our lightest month due to vacations, but I hope we have made great progress next week while some of us (me too!) are in Siggraph.
Welcome back Tomy!
Wow, so it's not just one problem I guess. I know how frustrating it can be to track a bug/glitch as I know javascript and even with a good error console it is tough. What I am doing is not urgent, so it is a good thing it happened now and not for a school project or something important!
I don't remember where I posted it anymore...but did you get my message about smart objects? Whenever they have an event handler that has something to do with clicking the mouse it appears I can't select them. Such as gsmith's piano for example where I can click on it to play music. I cannot select that model because of the clicking action, which overrides the default selection (it also does NOT turn green when I move my mouse over it).
Yep, I sent that to our code manager, And the Scenes issues crop up because browsers are now set to auto update, and everytime the update their java libraries and such, problems creep up 
Yep, I would try using older versions but "ERROR: Content failed to load"
I thought studio uses a language similar to C++ not java?
A proactive step that was recommended would be to uninstall IE9 and re-install IE8 - if you need to make some progress before we identify and fix the problem. It was also mentioned that although IE8 is the most stable browser for running Shape, it does not like it when a second copy of the Scene is open in another browser on the same machine.
PS to the previous messages - Congratulations on your promotion to Honorary Community Marshall! You deserve it!
Thanks dswavely, I might use that tip...maybe using compatibility mode might work?
IE9 connects perfectly when set to compatibility mode. I also found in IE9 that if you set the moving tool to the second one (which rotates 3 ways) adding models almost always works in IE9 compatibility mode, but the first mover doesn't do anything.
I think...is it fixed?
I'm happy to say a release of 3DVIA.com was pushed today that fully addresses the Scenes stability and usability issues.
Hurray WebDevTeam!
Yes! Hooray for the dev team, nice work you guys. Did you get my welcome back 3dcard?
Spoke too soon, hate to break it to you but there is still one more issue: I can't select smart objects! So close though!
For now you can clone models to move them and delete the old ones.
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